Get Help

If you are experiencing or have experienced domestic abuse, or are worried about a friend or relative who is experiencing domestic abuse, take the step to get help. There are lots of places that will listen and support you.

In an emergency, always call 999. But you don’t have to wait for an emergency to get help. There are local services and national support lines that can offer confidential advice and help you decide what to do.

Taking the step to ask for help for yourself or for someone else is hard, but the alternative – living with domestic abuse – is much harder.

Worried about someone?

You may know a sister, mum, cousin, friend or colleague who is experiencing domestic abuse. Unless they are open and honest about their experiences it may be difficult for you to support them to challenge the issue directly.

You can help by listening and trying to understand the situation without judging or blaming them. Let the person know that you understand how frightening and difficult the situation may be, that the abuse is wrong and that no one should be treated like that. Try to discuss options for support but always allow the person to make their own decisions.

Survivors of domestic abuse often worry about accessing professional advice or support. Accessing telephone support locally or nationally can be anonymous; safety of the survivor – and the safety of any children involved – is the most important part.

Helplines will offer information about options available to individuals and families with the aim of reducing the risk to them and enabling them to overcome their experiences.

If you want more information about helping someone else to get help, click here.



Changing Lives, Blackburn with Darwen Domestic Abuse Service is a service for all victims of domestic abuse. It offers the following: Independent Domestic Violence Advisor (IDVA),promoting self-advocacy,  Counselling, Support to families about options and choices, legal and debt advice by appointment, Sanctuary Scheme, Programmes for those affected to assist in dealing with their thoughts feelings and behaviours, Training for communities and staff who deliver services and support for schools and education facilities. Contact us on 01254 311181 or text messages can be sent to 07812672711

Mon – Fri 10 am – 3pm appointments can be made outside these times.


Early Support for Families and Victim Support

Tel: 07866 510 728
Email: [email protected]

Cheshire West & Chester

Cheshire West & Chester Gateway Programme providing awareness and recovery programme for those experiencing domestic abuse. Visit
07876 702505

Cheshire West and Chester Domestic Abuse Service offers emergency refuge accommodation for women and children, dispersed accommodation for women / men and children, resettlement support, drop in sessions, support groups and recover programmes.

WHAG (Women’s Housing Action Group) [email protected]


Changing Lives is a service for all victims of domestic abuse aged 16 and above. It offers the following services: Independent Domestic Violence Advisor (IDVA), Refuge Accomodation and Sanctuary Scheme.

Tel: 0300 11 11 247


Liverpool Domestic Abuse Service is a free independent confidential service; Our aim is to Protect, Support and Empower women who suffer from domestic abuse, to live safe independent lives. 0151 263 7474
South Liverpool Domestic Abuse Services – is a free and confidential service providing telephone and face to face support services for women, offering one to one and group support programmes, advocacy and counselling. The agency works in partnership to offer legal and money advice. 0151 494 1777


Sefton Council’s Vulnerable Victims Advocacy Team (VVAT) works with a number of partners to provide an individual case worker and services to help you to reduce the risk to yourself and your family.

Tel: 0151 934 5142

SWACA (Sefton Women’s & Children’s Aid) offer free and confidential support services to women,young people and children affected by Domestic Abuse.

Tel: 0151 922 8606
Text: 07779745594


Email: [email protected]

St Helens

St Helens Independent Domestic Violence Advocate provides help and support for victims independent of Merseyside Police and Social Services. 01744 743 200

South Ribble

Early Support for Families

Clare House
Tel: 01772 435865
Email: [email protected]
[email protected]

Victim Support

Citizens Advice Bureau
Tel: 01772 425921
Email: [email protected]


Wirral Family Safety Unit

Tel: 0151 604 3567, Monday to Friday, 9am to 5pm.

Wirral Council 24-hour helpline

Tel: 0151 643 9766
Wirral Women and Children’s Aid
Women and children suffering domestic abuse. Support through Refuge (for 12 women and up to 28 children), Outreach support, Youth club for young people victims / witnesses of domestic abuse.

Tel: 0151 643 9766 or 0151 643 9377


Broken Rainbow (for lesbian, gay, bisexual and transgender people)
0800 999 5428

Karma Nirvana
Support network for both women and men who are experiencing forced marriage or Honour Based Violence.
0800 5999 247

UK Charity offering support to women and children experiencing Domestic Violence

Mankind Initiative 
Confidential telephone advice and support (10am -4pm)
01823 334244

Men’s Advice Line
0808 801 0327

National Centre for Domestic Violence
0844 8044 999

National Domestic Violence Helpline  
24 hour National Domestic Violence Helpline free on 0808 2000 247, run in partnership between Women’s Aid and Refuge. 
Visit the website

National Sexual Violence Helpline Freephone 
0808 802 9999

National Stalking Helpline
Help and information for anyone affected by harassment or stalking.
0808 802 0300

Women’s Aid
National Charity working to end Domestic Violence against women and children with a network of over 500 domestic and sexual violence services across the UK. They also provide an online survivor forum.